Terms of sale
ARTICLE 1 - SCOPE
These General Terms and Conditions of Sale (referred to as "GTC")
apply, without restriction or reservation to all sales
concluded by the Seller with non-professional buyers ("The
Customers or the Customer"), wishing to acquire the products offered for
sale ("The Products") by the Seller on the website bloom-paris. com.
The Products offered for sale on the site are the following:
Shoes, vegan accessories.
The main characteristics of the Products and in particular the
specifications, illustrations and indications of dimensions or capacity
of the Products, are presented on the site bloom-paris. com, which the customer is required to read before ordering.
The choice and purchase of a Product are the sole responsibility of the
Customer.
The offers of Products are within the limit of available stocks
as specified when placing the order.
The simultaneous placing in the basket of the same item by several
customers may result in an error in the management of available stocks.
The responsibility of the company BLOOM cannot be engaged in this
title.
The photographs and graphics presented on the site are not
contractual and cannot engage the responsibility of the Seller.
These GTC are accessible at any time on the site bloom-paris.com and
will prevail over any other document.
The Customer declares that he/she has read these GTC and
has accepted them before implementing the online
ordering procedure of the site bloom-paris. com.
ARTICLE 2 - PRICE
The Products are supplied at the current prices listed on the site
bloom-paris.com, at the time of registration of the order by the Seller.
The prices are expressed in Euros including VAT. indicated on the site and calculated prior to placing the
order.
The payment requested from the Customer corresponds to the total amount of the purchase,
including these costs.
An invoice is established by the Seller and given to the Customer at the time of
delivery of the ordered Products.
The fixed delivery costs to be paid by the Customer are 15
euros for the European zone and 20 euros outside the European zone.
Express delivery is possible, for which the additional delivery cost will remain
at the expense of the Customer.
ARTICLE 3 - Orders
It is the Customer's responsibility to select on the bloom-paris.com website the
Products he/she wishes to order, according to the following terms and conditions:
Choosing items and adding them to the basket - Validating the contents of the basket
- Identifying the buyer on the bloom-paris. com - Choice of
delivery method - Choice of payment method - Validation of the
order.
The Product offers are valid as long as they are visible on the
site, within the limits of available stocks.
The sale will be considered valid only after full payment
of the price. It is the Customer's responsibility to verify the accuracy of the order
and to immediately report any error.
Any order placed on the bloom-paris.com website constitutes the
formation of a contract concluded remotely between the Customer and the Seller.
The Seller reserves the right to cancel or refuse any order
from a Customer with whom there is a dispute relating to the payment of a
prior order.
ARTICLE 4 - PAYMENT TERMS
The price is paid by secure payment, according to the
following terms: payment by credit card
The price is payable in cash by the Customer, in full on the day of
the order. Payments made by the Customer will only be considered
final after the Seller has effectively collected the sums
of money.
The Seller will not be obliged to deliver the Products
ordered by the Customer if the latter does not pay the price in
full under the conditions indicated above.
ARTICLE 5 - DELIVERY
The Products ordered by the Customer will be delivered within 7
days in France and 15 days for the Europe and World zone to the address
indicated by the Customer when ordering on the site.
Delivery is constituted by the ransfer to the Customer of physical possession
or control of the Product.
Unless there is a particular case or unavailability of one or more Products, the
Products ordered will be delivered at once.
The Seller undertakes to make its best efforts to deliver the
products ordered by the Customer within the time limits specified above.
If the Products ordered have not been delivered within 30
days after the indicative delivery date, for any reason other than
force majeure or the fact of the Customer, the sale may be resolved at the
request by mail of the Customer under the conditions provided for in articles L
216-2, L 216-3 and L241-4 of the Consumer Code. The sums paid by the Customer will then be returned to him at the latest within fourteen days following the date of denunciation of the contract, to the exclusion of any compensation or withholding.
Deliveries are made by an independent carrier, to the address mentioned by the Customer at the time of the order and to which the
carrier will be able to easily access.
When the Customer has himself/herself taken charge of calling upon a
carrier that he/she chooses himself/herself, the delivery is deemed to have been made
as soon as the Products ordered have been handed over by the Seller to the carrier
who has accepted them without reservations. The Customer therefore acknowledges that it is the carrier's responsibility to make the delivery and has no recourse in warranty against the Seller in the event of a defect in the delivery of the goods transported.
The Customer is required to check the condition of the products delivered. The Customer shall have a period of 15 days from the date of delivery to make any claims by mail or post, accompanied by all related documents (notably photos). After this period and in the absence of having
respected these formalities, the products will be deemed to be in conformity and
free of any apparent defect and no claim will be
validly accepted by the Seller.
ARTICLE 6 - TRANSFER OF OWNERSHIP
The transfer of ownership of the Products from the Seller to the Customer will only be
realized after full payment of the price by the latter, and this
regardless of the date of delivery of said Products.
ARTICLE 7 - RIGHT OF WITHDRAWAL
In application of article L 221-18 of the Consumer Code:
The Customer has a period of 14 clear days to exercise his right
of withdrawal as from the date of receipt of the goods
without having to justify his reasons or pay any penalties. He may exercise this right of withdrawal by sending an e-mail to contact@bloom-paris.com.
Return France
Once the request for return has been made, we will send you a
prepaid return label.
Return Europe, World
The return costs remain the responsibility of the Customer, the return must be
addressed to the following address: BLOOM - 15 rue Jean Bologne - 75016
PARIS.
The customer has a total of 15 days from receipt of his package to
make his return request by email. An additional period of 15 days to return the order is deducted:
- from the receipt of the return label if the return is taken in charge by bloom-paris.com
- from the receipt of the return request if there is no
take in charge.
The returned items must be new, unworn and in their original box
perfectly intact. No return will be accepted if the
returned items have been worn, used or damaged by the
customer, making the items unfit for sale
If the return is refused by bloom-paris.com, the items will then
returned to the customer without the customer being able to demand any
compensation or right to reimbursement, with the exception of the
exercise of its warranty rights on the goods sold.
The exchange (subject to availability) or refund will
be made within 14 days of the receipt, by the Seller, of the Products returned by the Customer under the conditions
provided for in this article.
ARTICLE 8 - SELLER'S LIABILITY - WARRANTIES
The Products supplied by the Seller benefit from the legal warranty of
conformity, for defective, damaged or spoiled Products or not
responding to the order. They also benefit from the legal guarantee against hidden defects resulting from a defect in
material, design or manufacture affecting the products delivered and
making them unsuitable for use.
Provisions relating to legal guarantees: Article L 217-4 of the Code
of consumption: "The seller is obliged to deliver goods in conformity with the contract and is liable for any lack of conformity existing at the time of delivery. He shall also be liable for any lack of conformity resulting from the packaging, the assembly instructions or the installation when the latter has been made his responsibility by the contract or has been carried out under his
responsibility. "
Article L 217-5 of the Consumer Code: "The good is in conformity
with the contract: 1° If it is fit for the use usually expected of a
similar good and, if applicable: - if it corresponds to the description
given by the seller and has the qualities that the seller presented
to the buyer in the form of a sample or model; - if it has the
qualities that a buyer may legitimately expect having regard to
public statements made by the seller, the producer or
his or her representative, in particular in advertising or labelling ; 2° Or
if it has the characteristics defined by mutual agreement by the
parties or is fit for any special purpose sought by the buyer,
brought to the attention of the seller and accepted by the latter. "
Article L 217-12 of the Consumer Code: "The action resulting from the
defect of conformity is prescribed by two years from the
delivery of the good. "
Article 1641 of the Civil Code: "The seller is bound by the guarantee to
reason for latent defects in the thing sold which render it unfit for
the use for which it was intended, or which so diminish that use, that the buyer would not have acquired it, or would have given only a lesser
price, if he had known of them. "
Article 1648 paragraph 1 of the Civil Code: "The action resulting from the
dhibitory defects must be brought by the purchaser within a period of two
years from the discovery of the defect. "
Article L217-16 of the Consumer Code: "When the buyer
requests from the seller, during the course of the commercial warranty which
was granted to him upon the acquisition or repair of a movable
property, a repair covered by the warranty, any period
of immobilization of at least seven days shall be added to the duration of the
guarantee which remained to run. This period shall run from the
request for service by the purchaser or the making available for
repair of the subject property, if such making available is subsequent
to the request for service. "
In order to assert its rights, the Customer shall inform the Seller, by
mail of the non-conformity of the Products or the existence of defects
hidden as of their discovery.
The Seller shall refund, replace or cause to be repaired the Products or
parts under warranty found to be non-conforming or defective. Shipping costs will be reimbursed on the basis of the invoiced rate and return shipping costs will be reimbursed upon presentation of receipts.
Refunds, replacements or repairs of Products found
to be nonconforming or defective will be made as soon as possible
and no later than 15 days after Seller's discovery
of the nonconformity or hidden defect. This refund may be made by bank transfer. The responsibility of the Vendor shall not be engaged in the following cases: non-compliance with the legislation of the country in which the products are delivered, which it is up to the Customer to check, in the event of misuse, use for professional purposes, negligence or lack of maintenance on the part of the Customer, as well as in the event of normal wear and tear of the Product, accident or force majeure.
Seller's warranty is, in any event, limited to
replacement or reimbursement of Products that do not conform or
affected by a defect.
ARTICLE 9 - PERSONAL DATA
The Customer is informed that the collection of his personal data
is necessary for the sale of the Products by the Seller as well
as for their transmission to third parties for the purpose of delivering the Products.
This personal data is collected solely for
the performance of the sales contract.
9.1 Collection of personal data:
The personal data that is collected on the site bloom-
paris. com are as follows:
Product order: When ordering Products by the Customer
: Names, first names, postal address, telephone number and e
mail address.
Payment As part of the payment of Products offered on the site
bloom-paris. com, the latter records financial data relating to the Customer's bank account or credit card.9.2 Recipients of personal data
Personal data is used by are used by the Seller and its
co-contractors for the performance of the contract and to ensure the efficiency
of the sale and delivery of the Products.
The category or categories of co-contractor(s) is/are:
- Transport providers
- Payment institution providers
9. 3 Data controller
The data controller is the Seller, within the meaning of the
Loi Informatique et libertés and as of 25 May 2018 of the Regulation
2016/679 on the protection of personal data.
9. 4 Limitation of processing
Unless the Customer expresses his express consent, his personal
data shall not be used for advertising or marketing purposes.
9.5 Data retention period
The Seller shall retain the data so collected for a period
of 5 years, covering the time of prescription of the applicable contractual
liability.
9.6 Security and Confidentiality
Seller shall implement organizational, technical,
software and physical digital security measures to
protect personal data from alteration, destruction and
unauthorized access. However, it should be noted that the Internet is not a completely secure
environment and the Seller cannot guarantee the
security of the transmission or storage of information on
the Internet.
9.7 Implementation of the rights of Customers and users
In application of the regulations applicable to data of a personal nature, Customers and users of the site bloom-paris. com have
the following rights, which they may exercise by sending an email to
contact@bloom-paris.com:
- update or delete the data concerning them, delete
their account, exercise their right of access to know the data
personal about them, request the updating of information
of them, request the deletion of their personal data,
request the portability of data held by the Seller to another
provider, oppose the processing of their data by the
Seller.
The data controller must provide a response within
a maximum of one month. In case of refusal to grant the request of the
Customer, this must be motivated. The Customer is informed that in the event of a refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 Paris) or refer the matter to a judicial authority.
The Customer may be asked to tick a box under which he
agrees to receive informative and advertising emails from
the Seller. He/she will always have the opportunity to withdraw his/her agreement
at any time by contacting the Seller (contact information above) or by
following the unsubscribe link.
ARTICLE 10 - INTELLECTUAL PROPERTY
The content of the bloom-paris.com website is the property of the Seller and
its partners and is protected by French and international laws
related to intellectual property.
Any reproduction of this content, in whole or in part, is strictly
inhibited and is likely to constitute an infringement.
ARTICLE 11 - APPLICABLE LAW - LANGUAGE
These T&Cs and the operations resulting from them are governed by and
subject to French law.
These T&Cs are written in the French language. In the event that
they are translated into one or more foreign languages, only the
French text shall be binding in the event of a dispute.
ARTICLE 12 - DISPUTES
For any claim you should contact the customer service department
at the Seller's postal or e-mail address.
The Customer is informed that he may in any case resort to a
conventional mediation, to existing
sectoral mediation bodies or to any alternative method of settling
disputes(conciliation, for example) in the event of a dispute.
The Customer is informed that he may, also resort to the platform of
Online Litigation Settlement (RLL)
:https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.home. sh
ow
All disputes to which the purchase and sale operations concluded in
application of the present GTCs and which would not have been the object of an
amicable settlement between the seller or by mediation, will be submitted
to the competent French courts under the conditions of
common law.